Rivenwood Privacy Policy

Pollinator mason bee house on fence

Our Privacy Policy

Who We Are

Rivenwood Gardens at Floyd Ecovillage and https://rivenwoodgardens.com/ are part of C&C Gardens LLC.

Our farm is located in Floyd, Virginia and can be reached by email at rivenwoodgardens@gmail.com or by mail at 236 Garden Ln Floyd, VA 24091. Or visit our CONTACT US PAGE to send us a message.

Your Personal Data

Your privacy is important to us. We may collect necessary data from users and visitors to our website for purposes such as the following:

Online Farm Store

Your personal information such as name, payment information, purchase history, preferences, and contact information is collected during the checkout process to make purchases of farm-fresh produce and products through our farm store. It is also used for customer service and to comply with any legal obligations we have, such as calculating taxes. Your email is used to update you about the status of your purchases and other information from our physical and online store.

Cookies are used to keep track of cart contents while you’re browsing our site.

Your payment information is used only for your purchases and not stored.

Your preferences may be stored to offer you products that meet your needs. For example, you may be shown products you have recently viewed or products related to ones you have viewed.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for the number of years required for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

Email Newsletter

Your name and email address are added to our contact list to send your email updates about farm life, availability of products, special events, etc. when you sign up for our email newsletter. You may unsubscribe from our email list at any time. Subscribing to our email list gives us permission to send you emails. Emails may be used for marketing purposes.

Contact Form

Your name and email address are collected when you leave a comment or ask a question through our CONTACT US PAGE. This data is used to respond to your inquiry.

Analytics and Quality Assurance

In order to bring you a quality experience, Rivenwood Gardens may track user data using services such as Google Analytics to ensure you have the best possible experience on our website.

Who We Share Your Data With

Your information is only used for necessary purposes, such as online purchases, or with your permission, such as when you enroll in our email newsletter.

Our online farm store uses the following third parties:

Woocommerce

Authorize.net

The Events Calendar and Events Tickets

Our email newsletter uses:

MailChimp

What Rights You Have Over Your Data

If you have an account on this site, or have left comments or made a purchase, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may contact Rivenwood Gardens with any questions or concerns at:

Rivenwood Gardens
rivenwoodgardens@gmail.com
236 Garden Ln Floyd, VA 24091
Or leave a message on our CONTACT US PAGE